Just brought the Game on steam, Where is the Product Code for Origin?I can't play the game and Origin is asking for a Product Code cause its an "Unidentified Game". I can't find this code anywhere its not in my Email or anything. So where is it?Keep getting after I open the game (Yes I'm launching it through steam) (mind you I downloaded it and uninstall it many times thinking it was a download issue) I keep getting "Activation Required" and Origin wanting a code. Can someone please help. I see in the download that there is a Sims 4-Key and its install.It's Launching from Steam, Opens Origin, Origin Asking for an "Activation Required" You get Two options, Activate Game or Not (My account). I click Activate its asking for Product Code.I have deleted origin and had steam re-download it many times now and it still asking for activation required and need a product code. i even tried to Verify Game Files but still does the same thing.Click Sims 4 inside steam under library, launches, open origin, and keep getting that same issue."To play Sims 4 Game, you must first activate it on your EA account"Activate Game by using a product codeNote (User)

i have Windows 10. And mine does this1. Buy the game on steam2. Download/Install on Steam3. Start the game on steam4. Prompt to login with your Origin account5. Login6. Ask for Activation and a Product Code. 7. No play for me

Yes. I just bought the base game from Steam. However, I need to update this. Just before, I managed to play the game, like 1 hour ago.Here is what happen:I try to restart my computer, then click play from Steam.Origin prompted, give me error message "Origin encountered an issue loding this page. Pls try reloading it - id that doesn't work, restart the client or try again later."I ignore it, proceed to close Origin and click Play The Sims 4 again on Steam. This time, the game started.I do not know exactly what's happened, but I think there's stability issue from Origin ☹️

Hi! I have a fix that may work for you (it worked for me). Go into Origin -> Library->Find your game->Right click->Game Properties->uncheck the option "Enable Origin In Game for *your game* ->save. You will have to download the game again to a different folder. I haven't checked if it works if I delete the game from my steam library. Good Luck!

@DDRacing29 OK. maybe It's some rights issue.Could you try starting both Origin and Steam as admin before the starting/installing the game ?Also try opening the the ports: https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues/

@DDRacing29 In your Steam Library, click on the game in the list of games, then, click on the cogwheel icon on the right, followed by Manage and then on CD Keys. Do you see the game code? If yes, than you can redeem that on Origin.

Steam Product Code For Origin | EA Forums

65 Replies

EuphorialQueen
Hero (Retired)
6 years ago
@DDRacing29
Maybe some information in this link will be helpful.

Troubleshooting EA games on Steam
https://help.ea.com/en-in/help/pc/troubleshooting-ea-games-on-steam/
DDRacing29
6 years ago
I tried all of that and Origin is never asking me to link an account. I only have 1 origin account an 1 steam account and its not asking for a link or a steam login
crinrict
Hero+
6 years ago
@DDRacing29 That is rather weird. Once you start the game, you should be prompted.

What OS are you on ?

This is how it should be

1. Buy the game on steam
2. Download/Install on Steam
3. Start the game on steam
4. Prompt to login with your Origin account
5. Login.
6. Play.

Did you ever have Sims on Origin Access or otherwise played on on Origin before ?
DDRacing29
6 years ago
i have Windows 10. And mine does this

1. Buy the game on steam
2. Download/Install on Steam
3. Start the game on steam
4. Prompt to login with your Origin account
5. Login
6. Ask for Activation and a Product Code.
7. No play for me
crinrict
Hero+
6 years ago
@DDRacing29 OK. so you were asked to connect the accounts.

If you go to your account here: https://myaccount.ea.com/cp-ui/aboutme/index .. does Steam show up as connected account ?
DDRacing29
6 years ago
no the only thing that is there is my PSN account from back in PS3 days. Steam isn't getting linked.
crinrict
Hero+
6 years ago
@DDRacing29 Guess that's the issue then if it didn't properly link.

Not sure I can help you further with that.

Have you contacted EA Support yet ?
DDRacing29
6 years ago
yes i have and EA is blaming Steam and Steam is blaming EA..........

Could it be something with a download issue? how Origin and or the game are not downloading into the right place and origin looking for a file that it can't find cause of it downloading wrong.
crinrict
Hero+
6 years ago
@DDRacing29 Ah, the blame game, always fun.

I've only tried with the Origin version installed but when I installed the Steam version, Origin wasn't running and it had no troubles finding it on my Account.

I also think there would be more reports if it was a general issue. Something is preventing your accounts from connecting properly

To narrow down the issue: Are you using same email address for both Steam and Origin ?
DDRacing29
6 years ago
yes its the same email and it's download to the same hard drive (Which is my gaming hard drive) (game and origin and steam)