Still having issues with offline status in game
I presented this issue over two weeks ago, and it was incorrectly marked "solved" on post by DinosaurDuckk . After completing instructions given by crinrict and puzzlezaddict I was only able to have an "online" status ONE TIME on July 11th. Since then, I am back to the same issue, this problem still persists. This problem is NOT SOLVED.
From my original discussion/complaint:
Ever since the June 30, 2026 big update, I cannot connect to game after launching to main menu. It shows my status as "offline" even though I am "online" in the EA App. When I select to open the MarketPlace or open the Gallery, a box pops up and I am prompted to either "stay offline" or "connect". I chose to "connect" and the game just seems to stay in a loop of attempting to connect until I select "stay offline" which stops the game from attempting to connect. I have attempted multiple manner of fixes: repair the game; clear the cache via EA App; repair EA App; delete localthumbcache.package; remove old Sims 4 folder and start with fresh folder devoid of mods; checked my firewall (which Sims 4 has permissions); powe-cycled router. None of these fixes have restored connectivity when in game. I am playing on PC, and my Sims 4 version is 1.125.59.1030 DX11.
