Hello, when I go to manage downloads it says I can download it and when I go to purchase screen it says I own it but when I go to download it, it stops the download and says I don't own it, what gives? It won't even let me buy it again to be sure I do. I tried signing out and back in and clearing the cache and signing back in.
Community ManagerHi blueangel371115 , have you tried clearing the EA app's cache? If that doesn't work could you show us a screenshot of the error you're getting? I've seen someone else with the same issue for the Storybook Nursery pack so it might be a general problem.
This is what it tells me. Sorry it took so long. I had to figure out how to do it. I've repaired the game, cleared the cache and everything. I'd hate to uninstall the game because I just did the Grim Reaper thing and completed it.
Have you tried restarting your computer or whatever system you are playing on?
