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bdportas's avatar
bdportas
Newcomer
25 days ago

Stuck on loading screen

My sims will load up on to the start screen. Then when I procced to load the game then it gets stuck on the loading screen. I have tried repairing the game, restarting my laptop, and even troubleshoot windows. I have been playing for almost a year and had no problems til today.

1 Reply

  • bdportas​  Please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.