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satunei's avatar
satunei
2 years ago
Solved

The Sims 4 can't change langugage from English

Hi,

So I went back to play The Sims 4 recently and wanted to use it to practice my Norwegian but I can't change the language even though it is listed on my owned game and DLCs properties. There is no way to change it from the properties option and I even tried already to remove and reinstall it but when I do that the only option available on the drop down list is "English".
Has anyone had similar problems and know the  solution?

Thanks!

pc
  • EA_Cade's avatar
    EA_Cade
    2 years ago
    Heya @satunei,

    It sounds to me like you have 2 different versions of The Sims 4 base game on your account, the free version that released in October of 2022 and an older one (probably the Digital Deluxe version). That's what is causing the available language issue you're seeing, you can reach out to an advisor at http://bit.ly/EA_Contact_Us to have the older version removed, and that should let you install in the language you want 🙂

4 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @satunei  Just to clarify, did you previously have the option to install Sims 4 in Norwegian, or have you always owned the English-only version?  Did you recently buy new content for the game?

  • satunei's avatar
    satunei
    2 years ago

    @puzzlezaddict I'm not sure about Norwegian but I had other languague options to use when it was on Origin. I have purchased Cats and Dogs DLC recently and I can also see the base game as a new purchase when I transferred to EA App.

  • EA_Cade's avatar
    EA_Cade
    Icon for The Sims Team rankThe Sims Team
    2 years ago
    Heya @satunei,

    It sounds to me like you have 2 different versions of The Sims 4 base game on your account, the free version that released in October of 2022 and an older one (probably the Digital Deluxe version). That's what is causing the available language issue you're seeing, you can reach out to an advisor at http://bit.ly/EA_Contact_Us to have the older version removed, and that should let you install in the language you want 🙂

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