the sims 4 won't launch and just opens the ea start page no matter what i do.

nothing works, i've tried rebooting the computer, updating the files, uninstalling/reinstalling the sims, stopping EAlauncher in the task manager, opening the game through the file, using my mobile hotspot instead if my wifi, and just trying to wait it out. nothing is working, i've been trying for over a day now, please help me !!