Tree and windows texture bug

Question

Product: The Sims 4Platform:PCWhich language are you playing the game in? EnglishHow often does the bug occur? Every time (100%)What is your current game version number? LatestWhat expansions, game packs, and stuff packs do you have installed? A good number of them, will list if really necessary but I don't think it's relevantSteps: How can we find the bug ourselves? No ideaWhat happens when the bug occurs? The trees have an awful texture. See pictures below. What do you expect to see? Trees looking normal.Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.Did this issue appear after a specific patch or change you made to your system? YesPlease describe the patch or change you made. Latest update + Life and Death expansion pack.‌I've checked if my graphic card's pilots are up to date. I repaired the game, and the issue was solved when lauching the game next. But after closing it and reopening the game, the issue is coming back. I'd like to avoid having to repair the game every time I play, any idea how to fix this?Edit: just noticed I now also have a texture issue on the windows of Life and Death expansion pack and some other windows as well (Realm of Magic for example). They are no longer see-through, and don't let any light in:

crinrict · Answer

@chanring2   Could you post your Computer's DxDiag?- Press Windows-Key + R- Type: DxDiag- Click on Save all Information.- Attach the Text File to your post

chanring2 · Answer

@crinrict&nbsp;Thanks for your answer, I actually did that earlier but didn't really know how to interpret it. Here it goes!

crinrict · Answer

@chanring2 What are you're graphics settings ?

EDIT: Are you using reshade ?

chanring2 · Answer

@crinrict&nbsp;graphic settings are all on "High", no laptop mode. I'm not using reshade.Also, I don't know why but even after repairing, it's fine for maybe like an hour but then the texture suddenly bugs (even without loading screens, I was in the middle of a build).&nbsp;

crinrict · Answer

@chanring2  Try a clean reinstall of your graphics drivers.Follow instructions here: https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstaller-ddu.html

Forum Discussion

Tree and windows texture bug

5 Replies

About The Sims 4 Technical Issues - PC

Community Highlights

[READ FIRST] Important Threads and Known Issues

DirectX 11 (DX11) for The Sims 4 - A Step-by-Step Guide

DirectX 11 Technical Issues and Feedback Thread

Recent Discussions

Game won't even launch

Game Crashing after Reinstall 2x (w error files attached)

CC Tray files not appearing in-game.

Error code 123:1034405:ff49c79f

The Sims 4 keeps crashing