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Mikestoke's avatar
Mikestoke
Seasoned Newcomer
11 years ago

Unable to connect to EA servers to activate DisplayName field missing

Hello,

I am trying to play The Sims 4 on Origin and am receiving the following error on start-up:

"We are unable to connect to EA servers to activate DisplayName field missing from registry. on this computer using your account."

I have tried steps on previous games, including ipconfig and resetting the hosts file and nothing is working.

I am not using a VPN.


Please help! The game is unplayable currently.

2 Replies

  • Mikestoke's avatar
    Mikestoke
    Seasoned Newcomer
    11 years ago

    Hi!

    Thanks for your suggestion, unfortunately I've tried it to no avail - in fact, I decided to completely reformat and reinstall Windows and download Origin and The Sims 4 only to have the same problem.