I just don’t want the deluxe version of the game anymore. EA can keep the $9.99. Someone please help. I want to keep my mods, saves, and tray files.
Funnily enough, the “view and manage add ons” function doesn’t actually let you manage anything.
thehoneybeebrey There's no way to uninstall the Deluxe edition. You might be able to deselect it when reinstalling the game (or not, I'm not sure), but the EA App would simply reinstall it.
What you could do is contact EA customer support and have them remove the Deluxe edition from your account. I don't know whether a support rep would be willing, but it's easy enough to try. Use live chat rather than email; if you don't see the option, choose a slightly different category of issue.
I've spoken to 4 EA agents and no one can fix the issue. They have uninstalled the deluxe content but it still shows up in my game. I don't understand why the content can't simply just be removed totally.
thehoneybeebrey It should be removed from your game if it's removed from your account. Have you uninstalled and reinstalled the game after the support reps tried to help? If not, I'd do that next.
Aside from that, do you have an EA Play subscription? That comes with the Deluxe edition too, and as long as you were using the EA Play version of Sims 4, you'd get the Deluxe content.
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