Unrecognised video card

Hi, I just got a brand new gaming laptop which is more than capable to support and run sims for a long time. I spent all of yesterday re downloading sims as I could no longer run it on my old laptop. I have a new windows laptop so there’s should be no issues with my GPU. It was my first time running sims on this laptop. My graphics card seems to be fine as it runs other stuff perfectly 

I have a republic of gamers laptop