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kireoy's avatar
kireoy
6 years ago

VCRUNTIME140.dll origin

I've been trying to play the Sims 4 for 4 days now and it still doesn't work. At first I tried playing the Sims 4 on my older computer, it still met the system requirements for me not to download the Legacy launcher. But when I opened the app it wouldn't let me run the game. 

After 2 days I gave up and tried it on my newer pc which I only use for university which is a new computer but now it doesn't let me download Origin saying it can't find "MSVCP140.dll" and after that it says it can't find "VCRUNTIME140.dll" I've tried to repair the files. But it still won't work. 

pc

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @kireoy  I don't know what's going on with your older computer; if you want help troubleshooting that, please describe what happens when you try to play, and post screenshots of any error messages you get.  For the newer one, the files listed are part of the 2015 VC++ runtimes, which Origin needs to install properly.  It's best to uninstall your current copies, if you have any, and then download new ones from Microsoft.

    Hit Windows key-i, select Apps, scroll down to Microsoft Visual C++ 2015 Redistributable, click on both the x86 and x64 entries (if you have them), and select Uninstall.  You can download new copies here. Be sure to install both the x86 and x64 versions.

    https://www.microsoft.com/en-us/download/details.aspx?id=48145

    Restart your computer, and try to install Origin again.

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