I have a problem that I have had for a long time. I have sims 4. Play with no mods or cc. When my sims are at a lot then I want them to travel to another, it takes a long time. It used to be a short time then it was 2-3 minutes but now it is 10mins. It is so frustrating as I ferl like I can’t let my sims travel. It also freezes and then starts again when it is loading the new lot. I have all the packs. I have it on low and cleared cache.
@Jadebabez86 Does this happen in all saves, or just this one? If you haven't already, please test in a new save, for comparison's sake.
If the new save is also affected, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
If the new save is fine, please load the existing save and see whether there are a large number of blank households in the Other Households category. Please also let me know how large the files are for your new and existing saves: you can see them in Documents > Electronic Arts > The Sims 4 > saves.
Hi thank you for the reply.
my current save file size is 9,094KB and the only one I have at the moment. I started this save when I got cottage living. the slow loading times have been slow on previous old saves that I no longer use and have deleted.
@Jadebabez86 At least you don't have the current empty households/save bloat issue, which is good.
The very long loading times may be due at least in part to your computer having only 4 GB RAM installed. While that's enough for Windows and Sims 4, if your computer is running anything else, even in the background, that could cause problems. As a test, please try playing in a clean boot:
https://www.windowscentral.com/how-clean-boot-windows-10
This will shut down a number of background services that might collectively be using more RAM than your computer has to spare. When you reboot, open the Task Manager and go through the background processes list shutting down anything that doesn't absolutely need to be running, for example your Razer software. If you make a mistake and kill a critical process, it may restart itself, but otherwise, just reboot your computer.
Please let me know whether this makes any difference, whether or not the loading times are back to normal.
I tried the clean boot and gameplay was faster but the loading travelling screen is still about 10mins and freezes while loading
@Jadebabez86 Please try a clean boot combined with taking your computer offline. I'd like to know whether the internet connection makes a difference. You can sign into Origin and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play.
If the loading times are still long, please let me know how your system is managing the page file. Here's how to view it:
https://www.tomshardware.com/news/how-to-manage-virtual-memory-pagefile-windows-10,36929.html
Instead of changing anything though, please post a screenshot of what you see under Virtual Memory (the last image in the article). Hit Windows key-shift-S and drag your cursor over that window to capture it, then click the notification in the lower right corner of your screen to open the image.
thank you so much for your help.
I followed your instructions and the loading time is still 10 mins. I have attached the screenshot for you
@Jadebabez86 Your screenshot shows that Windows is managing the page file itself, which is normally the best option, but I'm wondering whether it might help to manually increase the size. Since Windows is supposed to handle this well though, I think it's worth checking a couple more things first.
On that note, when you do a clean boot, how much RAM is your system using before you open any apps? You can see the percentage in the Task Manager in detail mode. If it's 50% or so, that's normal; if it's more, please let me know, and please also take a screenshot of the Startup tab in the TM so I can see what services have set themselves to run with Windows.
Please also run chkdsk just to make sure this isn't a problem with your hard drive. There's no indication that it is, but it's better to be thorough.
This scan will take some time, perhaps a couple hours, so it's best to set it to run when you're planning to do other things not involving the computer.
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