Forum Discussion

fistkiss's avatar
fistkiss
Seasoned Newcomer
4 months ago

Where did my content go?

Has anyone else lost all content in there sims 4? I purchased a lot of packs and now my sign in says I have no content other than the base game. 

 

  • alanmichael1's avatar
    alanmichael1
    Seasoned Hotshot

    Did you simply try to restart your PC and open the EA App again? I have to restart occasionally because my Sims 3 gets lost.

  • I had something similar happen a while back. A couple EPs were missing in the EA app. Next time I tried they were back, so I assume it might be a temporary thing in your case, too.

    Logging out/in might clear some stuff.

  • Rob199x's avatar
    Rob199x
    Rising Adventurer

    That's just the EA app being the app. it sometimes randomly forgets stuff. restarting it a few times can sometimes fix it. although it doesn't matter what the app thinks as the files are still installed

  • Try a restart on your computer. Clean the cache from the app. If all else fails, either repair your game or download the EA App again. Best of luck.