I updated my game tonight, and now it won't open anymore. I've repaired the game through the EA app twice, uninstalled and reinstalled the entire game, checked my firewall settings, checked my resolution settings, removed my Mods, all of it. I'm losing my mind. I've never had an update disable my game like this before.
Really sounds like a graphics driver issue. You might use device manager and do a search on your video card and install the most up to date driver you can find for it. I had a problem something like this eons ago and it was because I had a preinstalled system and as far as it was concerned my driver was the best one available. But when I searched I found a newer one available through AMD and I got it and my problem was resolved. I didn't understand all the nuances of why or why not I might not should have done that, but it worked and didn't blow up anything so if it's appropriate, might be something for you to consider. I hope you get up and running soon as I understand the frustration because I can't really play my game atm because of a different update related issue. Take care!
TheatricalNavi3 Please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
I did try disable my intel graphics driver, but this made everything run painfully slow. I've attached the DXDiag
TheatricalNavi3 Please try the other workarounds for this issue on HP gaming laptops:
None of these works for everyone, but something almost always does, so keep trying the workarounds until you find one that lets you play.
Your dxdiag lists a number of crashes of one of the graphics drivers, but hopefully those will clear up with one of the above. If not though, you'll need to do a clean uninstall and reinstall of both drivers:
Use the newest Intel and Nvidia video drivers HP provides for your laptop. Go here:
https://support.hp.com/us-en/drivers/laptops
Enter your laptop's serial number, choose your OS (just Windows 11 is fine) if prompted, click All Drivers, expand Driver-Graphics, and download the newest Intel and Nvidia drivers.
The proper order of operations here is uninstall the Nvidia driver > uninstall the Intel driver > restart > reinstall the Intel driver > restart > reinstall the Nvidia driver > restart, all while your computer is offline.
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