White screen upon launch
Hi, I have been unable to get my game to launch. The game launches from the app as normal but when it cuts to go to the game screen it just goes to white with the spinning mouse icon. I have no mod...
Forum Discussion
CatieC26 Thanks for the dxdiag. This is a common issue on newer HP gaming laptops, and there are a few known workarounds:
- HELP! The Sims 4 crashes during launch or in the main menu | EA Forums - 12048779
- Game won’t launch | EA Forums - 4992631
- Managed to fix my problem where it crashes during launch after update | EA Forums - 4998584
- Disable the Intel iGPU
- Put the laptop in night mode
None of these works for everyone, but something almost always does, so keep trying the workarounds until you find one that lets you play.
unchecking the multiple display boxes worked! This was lifesaving! Thank you so much!
