I've had multiple problems with launching the Sims 4, and I haven't been able to play for months because of this. As of now, the game never goes to the home screen but flickers every once in a while before opening a blank window with a white screen. Does anyone know a possible cause?
jeeskillz If you have an HP gaming laptop (Omen or Victus), please try these workarounds:
None of these works for everyone, but something almost always does, so keep trying the workarounds until you find one that lets you play.
If these don't help, or you have a different computer entirely, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
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