You Don't Have Access - STEAM/EA APP ISSUE
I've been having this issues since april of 2024 and have reached out to EA support and NO HELP! I bought the game in 2020 on steam and all the packs. I have all my receipts showing i spent $562 on this game with all the pack and kits. When I launch the game I do it from steam and it automatically brings up EA launcher and i get this error: You don't have access ( see attachment for error). I 4 different cases with EA support and I have tried all their troubleshooting tips NOTHING works. When i unistall the app on steam and ea and just download on EA app it will work but i will on have the free base game and the two packs they gave us for free. My other packs and kits are not there they say "manage on steam" (see attachment). When I install the app only on steam, i still get the error mention above. When I spoke with Ea support today they said the only thing is to do is put the info on this forum and other and see if other customers have had experience this issue. I'm hoping I can get help with this issue. I have been a Sim player since "The Sims" when I was in middle school now 20 years later I still enjoy and love the game and can't play.