Bugs in the update
First I’ll start with the problems that started right after the update with Sims FreePlay.
- Task have to be done more than once wasting time and either delays rewards or just doesn’t give them to you thinking you didn’t finish the task. Ex: I finished all the task in a pregnancy event for the pregnant sim and others but was not rewarded anything because it said I didn’t already do the task that I had completed.
- Random crashes.
- Losing social/life points. Ex: doing a long task, pay for the time in social/life points then having to redo the task to get credit for actually doing it.
- Losing Simoleons. Ex: The game not keeping up with the things being bought with simoleons but after finishing the game simoleons are gone and so is the furniture or houses.
- Miscount on items for events. Ex: item count not going up when collecting the jewelry, candles, etc.
After the update with IPad to iOS 26.3.1 (a)
Constant crash. I can’t even get into the game. I have tried multiple troubleshoots from the EA website and other research. These trouble shoots include:
- Trying different network/WiFi connection,
- Checked my storage. I have over 30% storage left.
- Reset the iPad. Turn it on and off, offload the app
- Clear app cash and cookies.
- Delete and redownload the app.
- Force closed and restarted the app.
- Reset all setting on the iPad ex: network setting including WiFi and Bluetooth and data connections.
As soon as I open the app, it loads fully and plays the intro music, but then the music glitches out and it crashes. Takes me straight to the iPad Home Screen. I can’t even get into the app to try anything to keep it from crashingIdk what else to do beside ask for the bugs to be fixed or for another update; and hopefully be reimbursed simoleons and social/life points. If not cool, I just really hope my games not gone. Anyway, great game, really wish I could play and I hope this feedback helps.