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zcx9ga4uk905's avatar
zcx9ga4uk905
Seasoned Newcomer
4 months ago

Critical issues

After this newest update, i had a bunch of new challenges pop up at the same time. Island influencer, craft challenge, the chase challenge, all as soon as the update was complete. The chase challenge opened and i immediately went to start 1st task when suddenly i get a pop up saying i missed the prize then the next prize lost within a second. This went all the way to the end of the challenge which lasted about 5 minutes so basically i never got to play at all and missed all the prizes. Then the craft challenge only gave 2 days to complete which there is no way to complete it. During the craft challenge, ive always noticed that after restock its supposed to last 9 uses but thats a lie because im constantly restocking tables after 1-3 uses. There are several huge prizes i won and never received as well like the blossom estates farm house. I have spent well over $1000 on this game in a year. They just lost a customer because i belive all these "glitches" are all done on purpose to get people to keep having to spend real money just to complete challenges that are faulty. Some chsllenges ask for 9 sims to be on a computer and you make sure there are 9 or more sims working on that challenge, suddenly when they are done with that task, the game only counts 8 out of 9 so you either pay to complete the challenge or you miss the prize. There are way too many issues with this game that seem to be happening with purpose intent. After over a year of playing this game, as much as i love it, i hate it more because of all the problems and "glitches" im done spending another dime in this game. Its a lost cause. Also, when you want to purchase in store using social points, they sell the exact same garbage products every single day. You can only get the nice furniture and things buy paying cash for it. The game is no longer fun especially when they are cheating so many people out of their real money. They dont fix any of the problems either. This last update messed up my entire game including all of the challenges so i quit. Its not worth it anymore for me. 

2 Replies

  • contact support

    In-game: Green .... > info > online support > square talkbubble top right in the popup

  • zcx9ga4uk905's avatar
    zcx9ga4uk905
    Seasoned Newcomer
    7 hours ago

    Thanks! Ive been trying everything. But i cannot open the game at all!

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