Game crashing when I try to go to one specific lot

Hi there! I am playing on my iPad and I have done so since the game was launched. My current ipad is new and has a very large RAM/storage, yet whenever i try to go to the lot that I have specifically to play quests, the game has been closing and taking me to my desktop. 

I have uninstalled the game twice. I have rebooted once. I am logged in everywhere and I have checked my facebook app to ensure the issue was that. It’s been 2 days now and I cannot access the new quest but I can visit neighbours and other lots with ease and play as normal. Just not that quest lot. Can someone please advise/help with a solution? 

Cheers!