October Update Deleted XP
This is my first time posting on a platform like this however I felt as though it was necessary. With the last update in mid October 2025, it removed my XP. I initially had millions of extra XP from ...
Forum Discussion
I know someone else has already posted about it, but I wanted to highlight it again. I lost hours and hours and hours of gameplay in XP with the October update. I had enough XP that I did not need to earn anymore for the next 15 levels! It is all gone. And how do I prove I had it? I have had an issue after every update over the last six months at least. Issues with lost Lifestyle Points, Lifestyle points not being added, lost Social Points and, surprise surprise, them not being added. I lost all my saved Keys and didn't get VIP points after paying for some things in the store. Sick. Of. It. I paid for some of that XP in spending points that i PAID for so that is a bit suspect, to say the least. Again, how do I prove how much XP I had? I can't. Am I going to need to take a screenshot of everything every time I finish playing before an update? Seriously wondering if I want to keep playing... I have raised it with an ingame ticket - I will update with results.
Thanks for creating another post about this. Unfortunately, I never took a screenshot of the exact amount of my XP either, as I never suspected they would wipe them. Will continue to vote up posts here regarding the XPs and new daily tasks, as these cannot be considered improvements to the game, it's the contrary! Such a disappointment and very unfair to long-term players.
