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kingwhee1z's avatar
kingwhee1z
Seasoned Newcomer
2 months ago

Quick switch folder not working

Is anyone else having this issue? The folder we use to switch between sims quickly keeps kicking me out of the app every time I press it. 

3 Replies

  • Please, for your safety, remove the video as it contains personal information (Player ID, Cell device nr and possible more unsafe info from other apps, camera etc) that should never be posted on a world wide open forum

    contact support, in-game 

    Green .... > info > online support > square talkbubble top right in the popup

  • ErinPW's avatar
    ErinPW
    Seasoned Ace
    2 months ago

    The video shows a lot of open apps. It may help to force close all of them. and then soft reset your device. You could also clear the browser cache.   
    If the issue persits, you may need help from online support.

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