So, apparently support for this game is run through Firemonkeys Zen Desk. Contacted them about month ago, no reply.
That's horrible customer support if you ask me. Has EA given up on this game? Servers are still operational and the store is up and running.
Anyone know how I could get some help with this game?
Thanks in advance.
Hello?
Just trying to get a response, thank you.
Still no response from Firemonkeys...or EA...
Hello?
they are so useless. no support here look through all the threats and no replies to anything. terrible customer support. ea are always so money hungry and have so many issues with their games.
@deaths3x wrote:they are so useless. no support here look through all the threats and no replies to anything. terrible customer support. ea are always so money hungry and have so many issues with their games.
I agree. Look at how many threads have zero replies. How pathetic.
Bump for a reply from anyone that can help.
Thanks.
Still looking for help. Thanks in advance.
Hello,
Answer HQ is a board where players can help other players and you may have seen that sims freeplay players ask but no one reply ^^ It's the same thing on Firemonkey's forums.
You can try to ask your question here but it's possible that no one answer and I'm sorry about that. I'm not an expert about Sims Freeplay but I can try to help you 🙂
@Henalexandre wrote:Hello,
Answer HQ is a board where players can help other players and you may have seen that sims freeplay players ask but no one reply ^^ It's the same thing on Firemonkey's forums.
You can try to ask your question here but it's possible that no one answer and I'm sorry about that. I'm not an expert about Sims Freeplay but I can try to help you 🙂
I see EA representatives post here. But, they just pick and choose certain posts to respond to. It's odd.
There are three glitched achievements that I have obtained, but they will not unlock. I have sent in screenshots, uploaded my save to the cloud, and fully described exactly what is happening and EA does absolutely nothing. My main issue is the achievements won't unlock and that is frustrating as they take a very long time to earn.
Also, I also haven't been able to ever get the party boat to work. It is in my game, but I cannot click on it.
