Community ManagerReference for conversation with firemonkey and myself
EDIT by minicha-em
Personal information shown in attachments
Anything with personal information will be edited out or removed - for your safety
NEVER POST PERSONAL INFORMATION ON A WORLD WIDE OPEN FORUM
This include but is not limited to
Full name
Address
Phone numbers
Player ID
Personal ID/social security number
Debit/credit card numbers
If you wish to rely personal information, please use DMs or other private and closed channels, like Support
your full real world name is considered personal information
please be more careful what you splay all over the the interner for every nut, maniac, stalker or thief to see
This forum is provided by EA but is designed as Player helping Player, in this case I can not do much for you
I am a player like you and this is not something I can help with
Community Manager (CM) can rely info to the teams, I cannot
Support can rely info to the team too
if you use DMs to a CM or go via support, whatever info is safe and not seen by outsiders
Contact Firemonkeys support: https://help.firemonkeys.com.au/hc/en-us/requests/new or get there in game: green ... button at the bottom of the screen; Talkbubble with ?
Or contact support via FB or Twitter, links are at the bottom of the page
The rest of the conversation with firemonkeys and myself @EA_Cath
to say the least I am very disappointed in the result. How about reach out to IT? Connect me with IT? Have IT fix it? Honestly thought I was talking to someone in IT or at least someone who could talk to IT. I said it was an gameplay bug issue. Sheesh.
is there anything you can do Cath? Seems like you helped most of the other people on here? My quest has officially timed out... I am 💯 fine in repeating the quest. I just need the villa to get the villa…
