Can't Grab Objects or Rooms
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy Note 8
OS Version Android Version 7.1.1; Samsung Experience Version 8.5
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003728193610
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Don't know what caused inability to grab objects to reoccur.
What do you expect to see? Ability to grab objects for moving or placing in inventory
Connection Type Wifi
Please select your region North America
Country USA
Additional feedback Second occurrence of problem.
About 3 weeks ago I had this occur and reported here: https://answers.ea.com/t5/Bug-Reports/Easter-Egg-Double-Now-Can-t-Grab-Objects/m-p/6738080#M2205 At that time I thought the problem was caused by the Easter Egg that had doubled and was stuck on the floor. It resolved a day or so after making the bug report.
I now have the same issue again and don't know what has caused it to reoccur. The last action I recall doing before noticing the problem had resurfaced was to clear land.
Hi @Phantomlover1717 , Thank you for your suggestion but I had been trying long press for about 3 days before reporting. AFAIK, I have no problems with my screen. After the previous report when the issue resolved itself, everything had been working fine and then just glitched again.
As of very late last night everything started working normally and I can now select objects, rooms etc.. I have no idea why it stopped working or why it started working again correctly but I'll mark this as fixed....again, lol.
