[Closed] Game keeps crashing
Product: The Sims Mobile Platform:Apple iPad List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad Air OS Version 12.3.1 Player ID: (Find your Player ID in Sims ...
Forum Discussion
@JamaicanGirl01 could you make a new report? It seems all issues @EpicRedly mentions are not related to what you're experiencing.
@EpicRedly
Did the second (tkzsw) and fourth (Butterfly) person contact the German or English support?
Did the second (tkzsw) person contact EA through reporting a bug?
How long have the people you mention been having this issue?
We've had an issue with Izzy crashing in the past, which was solved by contacting EA. Sadly the solution would be to rollback their games, I'm not sure how far back though.
The fourth person (Butterfly) seems to have that suggested, what was the timeframe support told her they would go back?
Butterfly also contacted the german Support. And her game keeps crashing since Christmas. The support wanted to roll back the account till january :/
