Product: The Sims MobilePlatform:Android PhoneList the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy S7OS Version G930AUCU4CRE4Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003565723182How often does the bug occur? Often (50% - 99%)Steps: How can we find the bug ourselves? Party Chat is not working. For the last 3 days, chat is greyed out at least 75% of the time and gives me an error message that the server is not working. What do you expect to see? Have the ability to talk to my friends on chat while partying.Connection Type WifiPlease select your region North AmericaCountry USAAdditional feedback I have been unable to chat during any of the parties for the last few days.

It happened again this morning. I marked the error message with an error since it is hard to read "Server not responding. Try again soon"

I have the same problem. It's happened off and on today. The party guests were also not returning to the party on their own when I reopened the game. They were all over on the far edge of the sidewalk and only came back to the party after I tapped on them for interaction.

@Phantomlover1717 Many apologies, I wasn’t sure if that list was up-to-date since it didn’t have a few bugs listed that have been open lately (but does now, just noticed you’ve update the list) and since that bug, which was new for me, just happened and the thread was buried and EA have my details for other bug reports I thought I should respond so when they look into my game for the other bugs they can also add this one to the list To test out. ✌️ Next time I won’t say bump and just reply as normal... it was just so buried so didn’t want anyone to think it was fixed.

Did that happen at the exact time you posted? Have you all tried to turn off and start up your phone recently? I know it is a basic troubleshooting step but it can help with this. @Here4Snacks wrote: ^ Bumpity-bump Still going on guys.

It's happened both at work and at home. As far as I can tell, both should be stable connections.

[Closed] Party Chat error, server not responding

31 Replies

Phantomlover1717
Legend
8 years ago
Haven't seen this error before, could you share some screenshots?
rmw8855
8 years ago
Of course, now that I finally report the problem, it stopped happening. I will post the error as soon as I see it again. Thank you.
rmw8855
8 years ago
It happened again this morning. I marked the error message with an error since it is hard to read "Server not responding. Try again soon"
Phantomlover1717
Legend
8 years ago
Do you have a stable internet connection at the times this happens?
rmw8855
8 years ago
It's happened both at work and at home. As far as I can tell, both should be stable connections.
Anonymous
8 years ago
I have the same problem. It's happened off and on today. The party guests were also not returning to the party on their own when I reopened the game. They were all over on the far edge of the sidewalk and only came back to the party after I tapped on them for interaction.
Here4Snacks
8 years ago
^ Bumpity-bump
Still going on guys.
Phantomlover1717
Legend
8 years ago
@Here4Snacks no need to bump posts, it's on the list: https://answers.ea.com/t5/Bug-Reports/List-of-known-bugs/m-p/6689371#M635
Here4Snacks
8 years ago
@Phantomlover1717 Many apologies, I wasn’t sure if that list was up-to-date since it didn’t have a few bugs listed that have been open lately (but does now, just noticed you’ve update the list) and since that bug, which was new for me, just happened and the thread was buried and EA have my details for other bug reports I thought I should respond so when they look into my game for the other bugs they can also add this one to the list To test out. ✌️ Next time I won’t say bump and just reply as normal... it was just so buried so didn’t want anyone to think it was fixed.
Phantomlover1717
Legend
8 years ago
No problem! I keep an close eye on the forum, @SimGuruMaaike and @EA_Mai as well.
It might happen that something gets overlooked though. The list got quite the overhaul recently.

I add things I think are bugs directly when I add the [Open] sign to it. If it's solved or fixed I take them off.