I want asking something...
As we know there are The World of Luxury Event that out today.. and with this event there are some new pack released (Date Night pack)
What i want know is what pack offered to you guys... can you share the picture (Date Night Pack) offered to you.. i heard everybody got different pack for this one...
Thanks a lot....
Tell me about it. I've been fighting with them for over an hour now. I WANT those other items. I'm running a vblog as part of a project intended to become a career, and I can't make it a career if I can't show my viewers the items. Grrrrrr. There are so many better ways to do it. I'm loathe to quote City Girl Life as an example of a way to run a game, but the way they do it is like this:
Hey all! The customer service rep I was just chatting with told me that the Sims Mobile devs do read these forums, so I'm bringing up an issue that has caused quite a bit of noise in the Sims Mobile community: the randomized Date Night packs.
For those who aren't aware of what I'm talking about, the recent Date Night Pack was released in three scaled packages with different contents, which were offered at random to players. A lot of us only got offered a lower tier pack when we would have loved the higher tier packs, which is super lame! Sadly, EA does not currently have the facilities available to let us upgrade to a higher tier pack, which is also lame.
My request is this: Offer all tiers to all players, and let US choose how much we want to spend! That option works great in other microtransaction-based games that I play, so it should work well in The Sims Mobile as well. Give us a choice, and I think you'll be pleasantly surprised by the results!
If you have an opinion on this issue, even if you disagree, please feel free make your voice heard! Let's tell our Devs what we want, Simmers! <3
For those who are curious, here are the three packs:
Okay, I've just spent two hours making angry noises at talking to EA and finally got an answer. Confirmed: they can't upgrade our packs, even if we pay more, because the system isn't in place to do it. However, the CSR also mentioned that the devs definitely read the forums so if we want something changed we should make some noise over there. I've made a post just for that purpose, so come over and help me make some noise! :D
*BANGS POTS AND PANS POLITELY BUT FIRMLY.*
I think this pack offered based on how much money you has spend before this pack released.
so for someone who never bought anything using real money before probably got the cheap one.
for someone who barely buy 1 / 2 packs using real money got medium pack.
and the last, big pack for player that buying almost all the packs using real money that offered to them.
Maybe this pack are reward for them who deserve it.
⭐⭐ ⭐ BANG BANG BANG ⭐ ⭐ ⭐
It always confuses me when customer support reply differently. I was in a party and over party chat someone was saying they asked for EA to refund the low level pack and activate the larger pack to be purchased, he was so convincing I submitted a ticket asking for the same thing.
I read a theory that it's based on how much you've spent in the past but that can't be true because a buddy got the middle pack offered and has never spent a cent with them before. So wished they just had all options available for purchase.
worst case scenario I wish they break up the items individually to let those who missed out the chance to purchase. 🤞
I am not sure how this pack distibuted to us.
maybe its based on how much we spend money before this pack released.
maybe its based on how much times we spend to playing the game.
maybe its based on how active we play the game for last month / last 3 month.
maybe its random.
or maybe it could be all that probability i describing above.
the biggest pack maybe reward for player who deserve it.
But i am sure EA have their considerarion before they distributed the pack to us.
