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juniperkate3's avatar
juniperkate3
4 years ago

I’m stuck in an endless loop of emails from EA Help

I’ve been trying to get an issue with my game resolved but I just seem to be in some wash and repeat cycle of emails from EA Help. I’ve had 8 people say they’ll be handling my case. But honestly it’s...
technical issues
juniperkate3's avatar
juniperkate3
4 years ago

Hi I’m having the same issue. How were you able to identify yourself? I’ve opened up a case through the website (which hasn’t gotten me anywhere) and when I reached out through FB they said that the ticket number through the website doesn’t identify me as the owner of the account.

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