Mailbox Ad Icon is Missing!

Question

Product: The Sims MobilePlatform:Apple iPhoneList the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Apple IPhone OS Version *How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? *What do you expect to see? Connection Type Please select your region North AmericaCountry ‌My mailbox ad icon has not shown up anywhere in the game in almost 4 days. So I haven’t been able to watch any ads to earn extra rewards.&nbsp;

ilois4 · Answer

@Honeybadger50174   Hi, is your phone’s iOS up to date? The latest version came available some time last week and at least I notice that the TSM ads on my iPad aren’t functioning properly if the iOS update is available but not yet installed.

honeybadger5017 · Answer

Thank you for asking it did need updating, but the ads on the mailboxes are still not functioning even after the update. &nbsp;So I’m still not earning any extra rewards, but I am wasting a lot less time that I’ll never get back to earn a mere one or two wooden tokens 🤣

ilois4 · Answer

@Honeybadger50174   True, during TH the ads aren’t really any use.. Sad to hear you didn’t get the ads back though. ☹️

1003359619895 · Answer

Will it be fixed by any chance?&nbsp;I keep having tasks asking me to watch the mailbox ads but I can't find any...

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Mailbox Ad Icon is Missing!

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