[Open] - Not Receiving Party Notifications
Product: The Sims Mobile Platform:Android List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Galaxy A12 OS Version 12 How often does the bug occur? Every time (10...
Forum Discussion
Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad Pro, iPhone XR
OS Version 17.1.2 on both
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Playerid [removed]
What do you expect to see? Party notifications
Connection Type Wifi
Please select your region North America
Country United States
As of two weeks ago, I have noticed that I am no longer receiving party notifications outside the game. This has led to missed opportunities to participate in parties and engage with the social aspects of the game.
Bug Details:
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Issue Description: I am not receiving any notifications for parties outside game. (Only get the in-game party notifications now)
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Impact: I have missed out on joining parties early and reduced my play time.
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Frequency: The issue appears to be consistent, as I have not received any party notifications since two weeks ago.
Additional Information:
- I have verified that notifications are enabled both within the Sims Mobile app settings and on my device's settings.
- I have verified that Sims Mobile runs in the background with unrestricted data and battery usage.
- I have also restarted the app and my device multiple times to see if the issue persists, but unfortunately, I am still not receiving party notifications.
- I have verified that I'm signed to EA and Game Center
[Ilois4: Removed Player ID. Please don't share private info on Answers HQ since these boards are publicly visible.]
- @zenkoan Hi, are the other notifications appearing normally, Sims completing events and such?
Anything out of normal that happened two weeks ago when the notifications stopped? Do you play with two devices?Hi Ilois,
I generally get the other notifications, daily tasks, completing events, etc…and nothing happened that I’m aware of. I usually play on my iPad but once a week or so in my iPhone. Maybe there was an update that happened?
thanks -
Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad Pro and iPhone XR
OS Version 17.2
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Don’t know
What do you expect to see? I expect to receive party notifications from my friends
Connection Type Wifi
Please select your region North America
Country United States
Have not received party notifications from friends for almost a month - and missing parties now and not having the social aspect of the game via party chat. Plus because of not going to parties or going late my Sims sticker count is low.
Oh, no, Zenkoan, you too? We’re both impacted. (I go by dragonadamant in game)
- @dracosummoner Hi, which device are you playing?
Sorry to hear that Dragon - it sucks and they don’t seem to want to help….
