[Open] Broken rooms and blue cars

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 11 m iPad Pro
OS Version Latest
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Go on the game it’s three straight away
What do you expect to see? Rooms two broken bathroom n bedroom all items not move able I moved the blue car. I have no furniture I have loads of holiday events and kitchen furniture no money I lost the fire place and all the Easter eggs and prizes I had got no looms but I have them open
Connection Type Wifi
Please select your region
Country England
Additional feedback I have put a picture up of my I’d

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[Admin - removed attached image because Player ID was visible. This is private information we would not want to be shared publicly.]