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Anonymous's avatar
Anonymous
8 years ago

[Open] Broken rooms and blue cars

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 7
OS Version 11.1.2
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003551352988
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? i have this empty room in my sims’ house and it can’t be moved or expand, it says this room contains a broken object. ITS EMPTY! HOWS THAT POSSIBLE?? it was a bathroom and beside it was an empty land but somehow the furniture on my bathroom moved itself to the empty land. so i rearrange the furniture back but it can’t be the same and the room cant be moved. now i used it for the studio party. please help
What do you expect to see? i’ve paid to clean the land i just wanted to move and expand my room
Connection Type
Please select your region Asia
Country Indonesia
Additional feedback just fix it i love this game

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thank you

bug

83 Replies

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  • brotherber's avatar
    brotherber
    6 years ago
    • Having the same issue when logging in after a long time. 
  • HolyCrixal's avatar
    HolyCrixal
    5 years ago

    Am unable to fix the broken toilet and the bedroom.. Broken bed and trash bag cannot be moved. I believe I did not complete the tutorial too. Attached is my player ID. Pls help!

    (CM: Attachment removed. Please ensure to block out Player Id's when sharing images. Player Id's are best kept off a public forum.🙂 Protect your information.)

  • tatjana-i-am's avatar
    tatjana-i-am
    5 years ago

    Product: The Sims Mobile
    Platform: Android (Samsung Galaxy) - Before I played on iPhone X
    Player ID: I don't know if its the new or old, I see it when I log in: [Removed player-ID, SalixCat]
    How often does the bug occur? 100% All the time, I can't play for months now.
    The problem: When I open the game I just see a some sims walking, but no support tab on the right, just nothing, I cant click my sims or do anything with them. Ive had a little break playing in august, but when I wanted to play in september, this is what I got.

    Last time I played: August 

    Names of Sims: Lola, Blair, Chenille and I don't know the other one anymore
    Please select your region: The Netherlands
    Additional feedback: Ive talked to many agents now, I really would love to get this bug fixed because I cant play at all.

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