Passive sim stuck in event and eco workshop not working at all

Question

Hi there!&nbsp;I have one passive sim that will not let me promote her and my other sims can not interact with her at all with their stories with her.&nbsp; Her sim is grayed out and says she's in an event when clearly she's not.&nbsp; Also, ever since she finished the eco workshop I can't use the workshop anymore since lastnight.&nbsp; No icon shows up at all to start an event there.&nbsp; I've asked for help by giving my player ID and pics to customer service and all I got was "look in the forums" copy and paste response.&nbsp; I tried uninstalling and reinstalling, I tried bringing all my sims to the workshop area and had them click on various items like one person suggested and still nothing is working!&nbsp; Any help is appreciated before I just give up and uninstall for good.&nbsp; Thanks!

niccioh92 · Answer

I was able to get around this by removing the passive Sim. Then I went to my contacts list for another Sim and had that Sim call my stuck Sim to their house. It was kind of a pita but I had the second Sim marry my stuck passive Sim and was able to promote the first Sim back to playable that way. This only works if you're able to remove the passive Sim first. I have a completely different Sim stuck in passive in a different household that I havent tried this on yet but fingers crossed that it works. Hopefully this helps you.&nbsp;

8e3b0xtualn7 · Answer

Mine is doing the same thing regarding 2 different sims I have. I cannot promote either if them and it says they are in an event but they are not, they are passive, I cannot interact with them either and this happened yesterday. My eco shop is working fine, idk what to do either, I have tried to get help as well ajd was told to search the forum's but they have nothing. I really would like to fix this. The other sim I just removed, but this one I can't even do that, there is no option to remove her.

lucidanarch · Answer

Since I am not getting much help from EA customer service since Sunday I went a head about a half hour ago and just removed that passive stuck sim from my household.&nbsp; I got my eco rewards from Sunday and everything is cool again except I lost my sim so I'm having to try and get her back in the family.&nbsp; Have you tried to click on your sim from the family portrait and tried to remove or just tried to promote from your empty sim spot?&nbsp; Good luck to you and I hope your sims can become unstuck!&nbsp;&nbsp;

salixcat · Answer

@LucidAnarch There is nothing EA Help can do about any of these issues as both are bugs.
Glad you found a solution even if you now will have to find your Sim and get her back to the household.
Here are the links to the bug reports:
Passive Sims stuck - https://answers.ea.com/t5/Bug-Reports/Open-Passive-Sims-are-quot-busy-quot-stuck-in-events/m-p/10488509#M19375
There is a workaround for the Eco Workshop issue: https://answers.ea.com/t5/Bug-Reports/Workaround-Can-t-start-shift-at-Eco-Workshop/m-p/10842877#M20502

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Passive sim stuck in event and eco workshop not working at all

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