Profile not permitted to play online

Hi there, @Kirmesss.

Have you checked your Microsoft account to make sure there's nothing blocking online play? Have you possibly received a ban? Also, on your Xbox, try going to Settings > Account > Privacy & online safety. Make sure the multiplayer options are enabled here as well.

@EA_AljoI can play every another online Game (Vigor, Spellbreak, Apex Legends...) I'm not banned or something like that.

Multiplayer options are from the beginning from my xbox enabled

Try to solve this, Sherlocks. I'm waiting for ya. xD

Edit: Nat is open if it's the next question

@Kirmesss 

Try resetting the password for your account at www.origin.com. Let me know if that makes a difference or not. Thank you.

@EA_AljoWhat does it have to do with this? Titanfall2 belongs to EA but I didn't have to create an EA account for it or for Apex Legends. My Microsoft account was enough to play it. I therefore do not have an EA account with the profile with which I have Titanfall2.

It cannot be that the error has never occurred. Somehow there has to be a solution and I strongly doubt that such a gameplay error has nothing to do with a user account in a company. Like i play on xbox one from microsoft and play a game from EA. Two different companies.

Edit: So, the email address I use for Microsoft does not exist with Origin. (So I would have to register first.) So it can't be the problem. Before that I could play it too.

@Kirmesss 

An EA account is required to play our games online. You're posting on your EA account. If you play on a different account though, you'll need to link that to an EA account in order to play online.

@Kirmesss 

I'm not seeing any issues with the account you're posting under. So, if you're playing on a different account, I wouldn't be able to investigate it. You should contact an advisor so they can look into this further. To do that, please try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. Thanks!

@Kirmesss 

Try connecting your console to a wireless hotspot. If that works, change your connection back to the normal one you use and see if that lets you now play.