Donut Refund!
Agree! Am furious.
Forum Discussion
If you're talking about my thread, I DID get my 45 donuts back!!! I emailed EA. and if you still don't believe me, here is the email.......
@@@@@@@
Thank you for contacting Electronic Arts.
I understand that you have used 45 donuts to get motel but due to whacking day event date extension you didn't get it.Now you want refund for this. I realize that you're very upset about what has happened. You need not worry, we are here to take care of your concerns.
Our players are very valuable for us and EA never want, any of our customer can faces issue of any kind. I apologize for the inconvenience you have faced.
So I am adding 45 donuts to your account as refund for your used donuts. Enjoy playing "The Simpsons: Tapped Out".
Have a nice day :).
Electronic Arts looks forward to hear from you. In case of any help, please get in touch with us anytime.
As always, we strive to provide you with the world's best customer experience for the world's best games. By taking a short survey about your experience with EA, you can help us improve our service.
(removed the survey link because I don't want anyone using the survey they gave me.)
We have closed this case for now . You can reach us at help.ea.com for further assistance
Regards,
Amit K.
EA Customer Experience
@@@@@@@
Thank you for contacting Electronic Arts.
I understand that you have used 45 donuts to get motel but due to whacking day event date extension you didn't get it.Now you want refund for this. I realize that you're very upset about what has happened. You need not worry, we are here to take care of your concerns.
Our players are very valuable for us and EA never want, any of our customer can faces issue of any kind. I apologize for the inconvenience you have faced.
So I am adding 45 donuts to your account as refund for your used donuts. Enjoy playing "The Simpsons: Tapped Out".
Have a nice day :).
Electronic Arts looks forward to hear from you. In case of any help, please get in touch with us anytime.
As always, we strive to provide you with the world's best customer experience for the world's best games. By taking a short survey about your experience with EA, you can help us improve our service.
(removed the survey link because I don't want anyone using the survey they gave me.)
We have closed this case for now . You can reach us at help.ea.com for further assistance
Regards,
Amit K.
EA Customer Experience
