Forum Discussion
12 years ago
While it is obviously the choice of the consumer to spend or not to spend there is an ethical responsibility of the service provider to make sure offers are fair to the consumer. In this case I waited until what I assumed was the last opportunity to purchase a building/character combo at a reduced rate only to subsequently discover the promotion was extended and I'd spent 80 Donuts on a building I could of gotten for free. The primary reason for doing this was the assumption if I didn't spend "Now" I wouldn't have the opportunity again.
In any case I've requested a Donut refund from EA, we'll see what they respond and I'll post here in due course.
In any case I've requested a Donut refund from EA, we'll see what they respond and I'll post here in due course.
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