I'm chiming in here on my game freezing, but it was my Android game that froze. First time that's happened in months.

Playing on an iPad 2, freezing frequently, rarely had that problem prior to the monorail event.

jlstuht wrote:Don't know if anyone else is having this problem, but ever since I placed the plastics recycler I have started having the game lock up on me. Usually have to close out the game and restart - then it works for a while but eventually freezes again requiring another restart.it is still doing it after I updated to iOS 8.4.1 so I don't think the problem is with iOS since it started before I updated. Any clues to this problem? Up until now I have been relatively qlitch-free. (And I haven't downloaded any other new apps which might interfere with TSTO.)Same here - ever since I placed the plastics recycler. I have disconnected my track and stored many decorations, but still the game freezes and has to be restarted over and over. At least I CAN restart it, unlike many I've read about on this board.

Game still freezing badly. I can clear a few buildings and then it freezes....getting really annoying.

I just had the most useless chat with someone from EA. He wouldn't listen when I explained how many players have been posting about this issue and that it seemed to start at the same time for everyone. He kept going on about how I should close my apps, and restart my phone and yadda yadda yadda. It was extremely frustrating, and I could sense that even the rep was getting frustrated because I knew more about this than they did. Man, it is so ridiculous how hit-or-miss EA's help is. Had the same situation with the donut loss glitch a few weeks back. Some had no idea what to do, others replaced my missing donuts while we chatted.Unacceptable, EA.

I stored all my track and the freezing went away. Drastic I know, but I want to be able to play. No problems yet since I did that.Edit: The last thing I'll ever do is call EA support. I'd have to be desperate. It took me 30 mins to get back into my B-Town with it freezing almost immediately. I finally got into edit mode right after it loaded and hit the track button to turn off the engine moving. Then stored all the track. I even stored the station and pulled it back out.

Freezing? - Call EA | EA Forums

ravendarkstorm
10 years ago
With today's app store update I'm now able to clear stink from all the buildings that were causing the game to crash. I was beginning to get worried since earlier today I was at half of my buildings not being ableto be cleared.
jhnrudd
10 years ago
Hey guys... First time on the forum. My game freezes as soon as I login. I did the whole delete and reinstall bit, but it didn't help. I contacted EA and my case was given to a specialist. After trying to get in my game, he mentioned that a new update is coming some time next week for the freezing issue. I'm afraid I won't be able to get the act 2 prizes for the monorail update though :-(
starstrucsims
10 years ago
I actually didn't have problems with my game freezing until after the update. Well, that's not entirely true. It was freezing while loading, but not while playing. Today I had my first freezing issue while playing the game. That's after the update. But after I forced stop on the program and went back in, it worked ok.
neuroheart
10 years ago
Is your monorail connected to a track and moving around? If so, disconnect it and see if that helps. Immobilizing my monorail is the only thing that stopped my game from freezing.
cjryder625
10 years ago
yes mine too. I had to keep force quitting until I could get back in then disconnect the train. I'm down to a 10 second lag now so playing is still difficult but at least I can get back in. I don't want to reinstall because I can't sign in to EA on any of my apple devices at the moment so don't want to risk an uninstall. Every patch at the moment seems to make my game worse.
thatdonald845
10 years ago
I got a new glitch today! My characters are all collecting metal and plastic in SH instead of where the plants are. Even when the tasks are completed they stay there. Are they trapped beyond the mountains forever? :shock:

Still freezing but at least I can store SH buildings. This game should be called Worn Out.
darrenholm736
Rising Newcomer
10 years ago
neuroheart wrote:
Is your monorail connected to a track and moving around? If so, disconnect it and see if that helps. Immobilizing my monorail is the only thing that stopped my game from freezing.

Great tip! My game was still freezing, even after the patch. I've just disconnected my trains from the main track and the game has stopped freezing.

Thanks Neuro. :)
rlanders29
10 years ago
I have been having similar issues. I have contacted EA but as yet have not received a reply. In the meantime I have been tapping very very slowly. Seems to delay freezing for a minute or two. Also searched out a more powerful wifi source and got to play for a whole ten minutes before game froze. Multiple events would seem to require extra patience. In EA we must trust...lol.
Ningyo42
10 years ago
The freezing with tapping buildings to clear them has gone away, thankfully, but tonight I got a freeze on my tablet when going into the project board. So far, ok on my phone (both Android), but we'll see.

I'm glad they're working on it, but this does need some quick fixes IMHO.
orionsbell
10 years ago
FYI - The freezing has seemingly stopped for me once I created a complete loop for my monorail. For me, the crashing was happening when the monorail went back and forth along an incomplete track. Now with the fully connected loop all seems to be well.

For now.