New log on problem-Verification codes

Just my daily reminder that EA sucks!

"Autobodyman;c-2195598" wrote:

"Surfcitygal;c-2195581" wrote:

"spyder1952850;c-2195576" wrote:
After repeatedly going back and forth from email to the game I was ready to say unkind words to EA, then realized that I had to access email on a different device. If you try to flip back and forth, the code they send you won’t work.
My bigger problem is I can’t get into one email account, I hadn’t accessed it in a while so the closed it. That town will probably die now.

I have the same issue with two of my towns with closed emails

I’m in the same boat. Pretty much a daily player for 9+ years, a little less lately due to the events being structured identically, but no way for me to access my sign in email any longer.

I don’t see this being good.

I’m not starting over.

I'm exactly the same as you! Email address is closed, unable to get the verification code. EAs so called technical support are useless too & unable to sort it!

Over 9 years of daily play & over $60 spent on buying donuts down the pan!

Pissed doesn't begin to cover it!! ?

I changed my email, and yet still can't get a code. This is such bs.

"4junk3000;c-2197376" wrote:
Is this problem only affecting people with multiple towns? I haven't had any of this code issue...yet lol

If you have only one town and don’t sign out, then there’s not a problem. If you sign out and try to sign in again you’ll get the code. My advice, don’t sign out.

@dusty7166 - not guaranteed I'm afraid.
I never sign out but last week I fired up my game to discover I needed to log in thanks to some EA hiccup that is not uncommon signing me out at random. Had no end of invalid codes to contend with too :(
Oddly the final attempt began with the Bart screen and when that cleared I was back tapping !?!
PS- if you keep getting invalid codes make sure you use all lower case when you type your email and that it is the email you used to use with your password to log-in for your game

Right now there seems to be three basic types of problem.



Players with active emails getting invalid codes

- make sure you use all lower case when you type your email



Players with active emails not receiving any codes

- I don't know for sure, but I believe there will be an update out tomorrow that hopes to have fixed this and maybe the case sensitive problem mentioned above



Players with inactive emails

- you will need to contact EA Help and convince them it is your account and get them to change your email



If any of the EA team are reading, you really need to improve the help with dead email addresses.

Ask security questions that tappers can answer rather than questions suited to console players buying high-end games.

Too many long-term honest players have been locked out due to this change.

"Snakeyees;c-2197589" wrote:

Omg I can't stop laughing. $60 whole dollars. I have spent thousands on this game since 2012. Thanks for the laugh

You spent thousands when others learned how to pretty much get it all for free ?!?
Pretty sure it's EA's bankers and most of the other players here who'll be laughing

That are a lot of donuts ! Congratulations. But I think EA is not so happy with this information.
Happy tapping !

I think we should appreciate everyone who spends money on the game, whether it's a little or a lot. It's the only way it's carrying on.

"1-Graham-S;c-2197591" wrote:

"Snakeyees;c-2197589" wrote:

Omg I can't stop laughing. $60 whole dollars. I have spent thousands on this game since 2012. Thanks for the laugh

You spent thousands when others learned how to pretty much get it all for free ?!?
Pretty sure it's EA's bankers and most of the other players here who'll be laughing

Hi! For several years, this game kept me busy and occupied a for a LOT of hours. I ran three very active towns (and several totally freemium feeder towns). There were no TV series that interested me, and passive entertainment bored me.

This used to be a VERY social app. (Sadly, that aspect is now gone.)

EA is a business. If a product is not making moola, a company pulls it from their store. Unfortunately, Capitalism works that way.

Since I relied on the game for hours of enjoyment, for several years, and realized I was fortunate enough to be able to help keep it profitable, I decided on $1 per day total.

So do the math. Adding up all those tiny amounts over several hundred days, I spent a whole *bunch* of money on 3 active towns, decorating and playing. For years.

I totally agree BTW, that EA was laughing all the way to the bank. Corporations are, by their very nature, greedy. They're not handing out a freemium game to be humanitarian. ?