Out of date email address?
Okay so I know that lots of you are in the same boat as me with a 8 year old game attached to a now defunct email. I had managed to avoid the dreaded verification email debacle until today when I w...
Forum Discussion
@TheRealTiminator and anyone else affected . . .
Just read a post elsewhere from someone who was being asked for card and purchase details etc.
They were quietly advised to log into their EA account and see exactly what was on file there.
Go through purchases, subscriptions, payment methods, everything, and answer according to those records.
That meant answering None for purchases, Card details and the like was the right response !!
I hope that's useful info and still works for anyone else who needs to get their email changed.
.
EDIT - an example, as I understand it : -
.
They ask what's your billing address
You tell them it's not on file
They ask what's the last four digits of your bank card
You tell them it's not on file
They ask what two games did you buy last
You say not bought any
They go yes, that's right - but without actually telling you
.
Meaning giving them an address or a credit card number they don't have even if it is a fact will be considered a wrong answer - and cause them to deny you help !!
Just read a post elsewhere from someone who was being asked for card and purchase details etc.
They were quietly advised to log into their EA account and see exactly what was on file there.
Go through purchases, subscriptions, payment methods, everything, and answer according to those records.
That meant answering None for purchases, Card details and the like was the right response !!
I hope that's useful info and still works for anyone else who needs to get their email changed.
.
EDIT - an example, as I understand it : -
.
They ask what's your billing address
You tell them it's not on file
They ask what's the last four digits of your bank card
You tell them it's not on file
They ask what two games did you buy last
You say not bought any
They go yes, that's right - but without actually telling you
.
Meaning giving them an address or a credit card number they don't have even if it is a fact will be considered a wrong answer - and cause them to deny you help !!
