Town has been totally rearranged. All donuts missing, premium items gone

Laser_xXx_Dragon wrote:
Maybe not enough people wrote to support about it because most players
are decent and dont change anything when logged into a wrong town.

not picking on your post, I only quoted it because you were the last one to say it :mrgreen:
In my opinion more than 1 person reporting a problem like this should be enough for EA to look into fixing it. 1 time could be a glitch, more than once is a problem.

danco214 wrote:
1 time could be a glitch, more than once is a problem.

with millions of people playing the game even a dozen occurances could just be a glitch!

Khodro wrote:
I'm pretty sure that whenever you get the "this account has been logged in from a different device" it is because of this glitch. It has happened to me several times thankfully nobody touched anything.

I don't think its that because I play on one device I get that message everytime I log off from and into my feeder town or my main account.

This is really crummy, I'm so sorry for the OP.

It sounds like someone intentionally wanted to sabotage their game, selling limited release holiday items to screw the town owner from being able to rebuy them. What a petty, jealous little child.

EA should be able to check the log based on when the OP reported the ongoing tasks were started, then pull an IP address.

compare that to the IP log and see who usually signs in with it, and identify the offender. Unless it's just crossing up login ID's in which case it is even easier because the account wasnt really hacked, just accessed.

Then technically the OP should be able to sue for damages, since actual funds were spent. But of course EA won't support that.

The login will be banned and the offender will just make a new one. Thugs never learn and faith is never fully restored. It's sad.


BUT THIS is the issue that should be the most prominent concern here. The security of accounts is much more important than how long it takes for a level update!

Sorry this happened to you, I do wish though that I could sell of any of my holiday stuff :( none of it can go away, it all just sits in my inventory as clutter.

This is pretty disturbing. I feel so bad for the OP. I hope EA can help restore his town and property. The few times I've had issues (never anything as bad as this, knock wood, EA responded pretty quickly.

Please update and let us know if EA was able to
help you!

This is my second SF. First one is plagued by glitches since Halloween. Report it and give them specifics. Every time I sign on and hit a hiccup I hold my breath in fear from what someone may have done. So far nothing, but twice I was told it was saved on another device and I only use one device. Every report will paint a better picture of why and how, which should lead to a fix.

Good luck and I'll keep everything crossed for a good outcome for you.

Still no response from EA, but not expecting one until maybe Monday or Tuesday due to the weekend. Hoping that all they need to do is "reset" my town to prior to this, even a few days before would be fine, as I really didn't do anything spectacular other than the Sanjay house. I'm not even all that upset about the donuts or money, as the donuts were the ones that are given as rewards for leveling up. The money is simple to earn back, but the premium items that I bought that are gone are what bothers me. I haven't bought a lot of donuts/tickets but I would say over the course of about 1 1/2 years I have spent roughly $50-$60 and used those to buy specific items for my style of play. I know it's not any of my neighbors either as I am a solo player with ZERO friends. I did this so I could see just how far I could progress without the neighbor "bonuses".

There's got to be a way of letting people know you've been in their town. How about a half turn of the Simpsons House. It's a good way to let someone know they've been a victim without doing any damage.

penalak1 wrote:
only thing you could really do is contact EA. If they don't do anything about it then sorry buddy :?

They can move your clock back 24/48h etc to get to previous"save"