101kbuka
2 months agoRising Novice
Lost donuts
After finished my last tasks in THE END chapter my game crashes and when I logged in all my almost 4000 donuts were lost.
After finished my last tasks in THE END chapter my game crashes and when I logged in all my almost 4000 donuts were lost.
I got donuts back but only those who I got for playing all years. Previously earned and bought ones are still lost.😑
Have any donuts been returned?
I got donuts back but only those who I got for playing all years. Previously earned and bought ones are still lost.
Hi, if your donuts have disappeared, please reach out to support with details of what happened.
https://help.ea.com/en/help-top-issues/?product=the-simpsons-tapped-out
I also lost donuts glad to know they are working on a fix even if support ends soon
Same issue, got the donuts for already having donut producing buildings that i already had, except for CostMo, God and Donut Mech.
But disappeared after crash
I've got those for playing 11+ years back (1200) but thats all.
Fine by me.
If you havent got any back its worth chatting with support.
Same thing here. I got 1200 doughnuts and the game glitched and went down to 300. I already had 142 doughnuts was saving them up for the Haloween.
Im desperate because of this, you cant even buy more donuts with the game’s money, glad it didnt happen only to me
I contacted them through the chat. They recognized this was an issue for everyone and will be fixing in the next couple of hours. So expect the 1200 donuts soon!
Same thing happened to me. I finished the quest, got the 1200 donuts, did a few other quests, then it kicked me out. When I got back in, those nice bonus donuts were gone. Very frustrating.
I have the same issue. I contacted EA support and was assured that their programmers were working on the problem but I was not given a time frame for resolution.
I have the screenshot of the free 1200 donuts and the exact same thing happened to me.
When I started playing besides the constant crashing I notice you can use in-game cash to buy donuts? Was this a glitch
That was one of the changes made on purpose.
Chat with other players about technical issues in your game.
86 PostsLatest Activity: 11 hours ago