Forum Discussion

Seasoned Newcomer

1 month ago

Solved

0% gpu usage on apex

0% gpu usage in game. making the game barely playable due to massive fps inconsistency /drops don't have integrated graphics tweaked motherboard settings, done fresh driver and game install, reset a...

EA_LunardustCat
28 days ago
Could you provide a DxDiag report?

By the way, the team has recommended that players experiencing reduced performance especially since yesterday (5/26), consider rolling back any recent driver updates. This is separate from the earlier recommendation to update AMD drivers.

The team is also still investigating issues resulting in FPS drops or stuttering after killing an enemy, related to specific hardware.

EA_LunardustCat

Community Manager

1 month ago

Hi, sorry to hear you’re running into this.

Just to check, did you see 0% GPU usage in Task Manager? If so, that does not necessarily mean the GPU is not working, because when you tab out of the game to check, the game load can temporarily drop in the background, which may cause it to show as 0%.

For now, I’d suggest referring to this guide and enabling performance display to check your in-game ping and packet loss. That may help narrow down what’s causing the FPS drops.

Thank you.

BlakEbarnes
Seasoned Newcomer
1 month ago
Thank you for the response, i already have my performance overlay enabled and my wifi/ ping isn't an issue. Also when i use hwinfo after a game it tells me the max my gpu went to was around 10 percent which was other background apps like medal etc.
thank you!
- EA_LunardustCat
  Community Manager
  1 month ago
  How does your CPU usage look? It may be related to a CPU bottleneck.
  - BlakEbarnes
    Seasoned Newcomer
    1 month ago
    apologies for the late response, i get around 30-40% cpu usage when im playing apex and similiar on most other games, but my gpu works on other games!