Ideas

Splitsec's avatar
Splitsec
New Spectator
2 days ago

Thunderbolt Audio Issues

Since the last EAC update in September I have been unable to play due to issues with my Thunderbolt Audio Interface. I have a Presonus Quantum 2626 that I have been using for 4 years and never had an issue with Apex. 

At this point I have narrowed it down to The Thunderbolt interface specifically with Apex. This issue is not present for any other game or system on my PC. 

I have done everything from a fresh Windows 11 install to Bios Updates and more. It seems that when the game is running there must be a hook running through the kernel system slower than the Thunderbolt clock speed and causing the interface to crash then the game locks up until the interface is power-cycled. It takes less than 5 minutes to replicate the issue repeatedly. 

If I disconnect my interface and purely use Windows Audio from the headphone jack the issue disappears but I don't think this should be the solution as I have played Apex with this exact setup for years. 

Would love to see this addressed as I much prefer my normal audio setup for streaming, monitoring, and recording purposes. 

 

Thanks

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