Community Manager
Hi, it has been 3 weeks since the post came out that ALL AFFECTED PLAYERS will receive 24 XP tokens and a free battlepass.
I still have not received anything. I have opened numerous support cases and have not received a single reply. I have also opened numerous live chats over this 3 weeks to only be told to wait and the case has been transferred and should get a reply within 72 hours (also been told 24 hours). Nothing, absolute silence.
The battlepass has been out for 4 days now and I am missing out on rewards caused by this HUGE delay in giving us the compensation that is owed to us.
I ask why the radio silence and why are you scamming us from the promised items?
Thanks
Does anyone know if there's a way to contact Vince Zampella outside of twitter? I was also guided here after not being given any of the compensation. This is ridiculous, and hell, I wish it'd result in a class action lawsuit or something because it's BS.
I tried Instagram but no luck, maybe if we urge him, he will respond
