Community Manager
Hi Felipe,
Thanks for reaching out to EA. My name is Diana and I'm here to help you out, I hope you're doing well today.
I understand that you want to received the xp boost compensation, Nevertheless, I've recorded your report for our team to review. This information is crucial in our ongoing efforts to improve the game.
In the meantime, please post your report to our game forum as there might be other players who've submitted similar feedback or have similar issues on EA Forums (https://forums.ea.com/category/ea-forums-en) for them to upvote.
We appreciate your passion for the game and are committed to enhancing the experience. Thank you for your understanding and continued support.
Should you have any comments or suggestions or if there is anything we can help you with, please don't hesitate to contact us again. Thanks again for contacting EA.
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