Community Manager
I still haven't received the 12 career boosters and 12 hardware boosters that Battlefield Studios promised to distribute to affected players. I purchased the Phantom Edition through the EA app on PC (regretfully) only to be unable access the content on launch day. It took them 6 hours to roll out a fix.
They said they have distributed the rewards to all affected player, but clearly there has been an issue with their distribution system. EA support is absolutely useless. They wont take any accountability.
Same here, I pre-ordered on EA App & could not play for 12+ hours thanks to the outage.
I feel like I got scammed since they promised us compensation but never delivered, instead they backed out & said I am not eligible. Even though I have video & photo evidence
