Community Manager
Same here. We get punished for buying the game through EA app. Maybe they don't need us there. I don't know. But I'm gonna think twice buying from them again.
I contacted them today to receive the same reply as anyone. 'I've checked with the team and got an update that those who got affected already got the compensation. And if you are affected and still haven't received the compensation then you can report the issue on forums.'
And then they sent me here because they couldn't do anything. Great support.
There are a bunch of lazy liars, they won’t do anything to help us. I even received tue mail generated by ai telling me that i have the compensation. 7,5 billions company and ine of the worst company. Even blizzard are efficient on missing content
