[CLOSED] BF6 - Purchase To Unlock/Not Installed Error & Compensation Update

Countless of messages with dozens of EA support agents later, all I managed to get in writing:

• I have the Phantom Edition according to their systems
• I am elegible for the compensation after they reviewed my case
• Compensation has been sent out to all affected players

Well, sending and receiving are not the same. Either something went wrong while sending (e.g., wrong query, thereby forgetting 90% of the players, congestion, ....) or receiving (in-game messaging system was broken af).

If I buy something online and somehow it gets lost in transit, either because the store didnt sent it out, or the delivery guys had an oopsie, the store should make sure I receive a new product.

Well EA, someone had an oopsie. A lot of players are missing compensation. So it is your turn to make things right.

Remember, we are also protected by consumers laws.