Community Manager
I have not received any compensation either. In addition, I have not received the daily login bonus since day 1. Or does that mean that we players have to log in to the forum every day to express our dissatisfaction?
What is particularly annoying is that my two brothers have already received compensation – even though their circumstances were significantly different:
My first brother didn't log in until October 12, 2025, as he was away on Friday and Saturday.
My second brother returned the game to EA and then bought it via Steam – and still received compensation.
I, on the other hand, tried to play on Friday, but was prevented from doing so by the well-known “buy content” error. Since then, I have only received evasive or meaningless answers from support, but no concrete solution.
The behavior of the forum managers is also disappointing. They are demonstrably active in the forum, but have not commented on this issue once. This silence not only comes across as unprofessional, but also disrespectful to the entire gaming community.
It is simply shameful how paying players are being treated here – especially since the compensation was announced by EA itself. The players did not demand it; it was promised to us.
Perhaps it is time for us as a community to turn to major gaming portals and media outlets – such as PC Games, GameStar, Instant-Gaming, gamesaktuell.de, gameswirtschaft.de, gameswelt.de, or similar platforms in other countries.
I myself come from Germany, and I am sure that many players there are similarly disappointed.
We as a gaming community should no longer tolerate this behavior.
With disappointed but respectful regards
LtGen-Bolleck
